How to file a formal complaint

When filing a complaint against an Instructor or faculty member it is important in the online environment to save as much documentation as possible this includes emails, live class chats, message board communication's that support your claim and grade book responses.

When you write the complaint stick to the facts with the date, time and event. Use screen shots of live class if you have these to support your claim. Although it can be hard try not to express how this makes you feel unless you do it in your last paragraph before summary.

If your advisor does not help in this situation which is often the case you can go to the department head and chair of your course studies. The next step is usually the dean. If you do not get a chance to participate in the outcome of this process you can file a complaint with higher education accreditation committee that your school falls under. If you are unsure please contact me for help.

There are many great online schools out there today that take great pride in their students learning process which hires quality professors who believe in the learning process and go out of the way to help a student get the most out of the educational process. Do not be afraid to explore other colleges, it is your money and you deserve to get what you pay for.

One thing I have learned is that I need to know when I graduate that my degree will be worth something and not just a piece of paper. That I am learning the latest technology and will be prepared for my chosen field. Today I am proud of what I am learning at my new school, they have proven that they are leaders in my chosen field and as I watched others graduate I was amazed how quickly they got quality jobs making excellent money some even before graduation through the placement services at my school.

I will be graduating in 2008 with excitement and grateful for what I have learned. If you feel the school you are presently attending is not providing you with the tools you will need to succeed upon graduation then do some serious thinking. Your future is in your hands and with all the quality online schools out there today it is important to find one that will have value to your chosen field.